Privacy Policy
About this policy
This Privacy Policy explains how LegallyLLM (LegallyLLM, we, us or our) collects, holds, uses and discloses personal information through this website and related communications.
Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply, we handle personal information in accordance with them.
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Information we collect
We collect information you choose to provide, including your name, email address, message, requests for updates, requests for access, and subsequent correspondence with us.
If you request access to LegallyLLM, we may also collect professional qualification, jurisdiction and practising-status information supplied by you or verified using publicly available professional registers.
Our website infrastructure may automatically record limited technical information, such as your IP address, browser or device type, the time of your visit, pages requested, and security or error logs.
How we use personal information
We use personal information to respond to enquiries, assess and manage access requests, verify eligibility, provide updates where requested, operate and secure the website, troubleshoot problems, maintain business records, and comply with applicable legal obligations.
Access eligibility is currently assessed by a person and is not decided through automated processing.
The offline application
This website is separate from the LegallyLLM application. Documents, prompts, instructions and worker outputs processed within the application remain on the user’s device and are not transmitted to or accessible by LegallyLLM.
How information is held and disclosed
Information submitted through the website may be stored in the website database and sent to our authorised email system. Access is limited to people and service providers who require it for the purposes described in this policy.
We may disclose personal information to providers supporting website hosting, form processing, email delivery, information security and technical support, and to professional advisers or public authorities where reasonably necessary or legally required.
Service providers and overseas processing
We engage contracted service providers to host and secure this website, manage email communications and provide related technical services. Those providers may process personal information on our behalf and may engage authorised subprocessors.
Some personal information may be disclosed to, or processed by, service providers outside Australia. The countries or regions involved depend on the services being provided and may include the United States, North America, Europe and the Asia-Pacific region.
We take reasonable steps to ensure that service providers handling personal information maintain appropriate contractual, technical and organisational safeguards.
Updates and direct communications
If you ask to receive LegallyLLM updates, we may use your contact details for that purpose. You may opt out at any time by replying to an update or contacting us.
We will not use an ordinary enquiry to send promotional updates unless you have requested them or the communication is otherwise permitted by law.
Security and retention
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably required for the purposes for which it was collected, including applicable legal, accounting and security requirements. Information that is no longer required is deleted or de-identified where appropriate.
Access and correction
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date. Submit your request through our Contact page and identify it as a privacy request.
Privacy complaints
If you have a concern about how we have handled personal information, please contact us in writing through our Contact page. Explain the issue and provide sufficient information for us to investigate it. We aim to respond within 30 days.
If you are not satisfied with our response, you may be entitled to complain to the Office of the Australian Information Commissioner.
External websites
This website contains links to external websites and social-media services. Their handling of personal information is governed by their own privacy policies, not this policy.
Changes to this policy
We may update this policy as our services and practices change. The current version and effective date will be published on this page.
Contact
Privacy questions, access or correction requests, and complaints may be submitted through our Contact page.